Step #1: Estimate

The estimate is the first step in the collision repair process. This is a great opportunity to ask questions about common repair procedures, our facility and your expectations. For your convenience, you will not need an appointment in order to receive an estimate; we are happy to write one at any time.

As part of the estimate process, we will send any necessary paperwork and photographs to the insurance company. Your insurance company may also request to look at the vehicle. We will work with them to repair your vehicle and return it to you in the condition it was in before the accident.

After we have the estimate, we will schedule a time for you to drop off your vehicle. The amount of time it takes to receive the necessary parts will vary for every vehicle. To ensure the quickest collision repair, we will pre-order the parts so that they are here when you arrive. While your vehicle is in the shop, you may need alternate means of transportation. We can work with you to ensure that a rental vehicle is available upon your arrival.

Step #2: Disassembly

Once you’ve dropped off your vehicle, we’ll begin the process of disassembling the damaged area. Once it is torn down, we will update the estimate accordingly, then notify the insurance company or responsible party of any changes we make to the original.

After the vehicle is disassembled, we will obtain authorization to proceed with collision repair, and then order any additional parts as needed. Your car will remain in the state of disassembly until the necessary parts arrive and any structural components have been repaired.

Step #3: Repair

Once we receive authorization, the body technician will begin the collision repair. We use state-of-the-art CAR-O-LINER Computerized Unibody and Frame Measuring equipment. With this equipment, the body technician will insure that the structural components meet the original equipment manufacturer’s specifications.

The body technician will replace any or all needed body panels to ensure everything is aligned properly. Once they have guaranteed the proper fit, the parts will be painted.

Step #4: Paint

After the damaged parts are repaired or replaced, the painters begin their magic! Here, they will work to ensure the new parts match the color of the existing parts on the vehicle.

If the painters see fit, they will suggest blending into the adjacent panels to further ensure the perfect match. Once the painters have completed the refinish on the vehicle, they will buff the area to add a little sparkle.

In addition to our excellent workmanship, we go above and beyond in order to give you a lifetime of satisfaction. Our partnership with BASFrefinish allows us to provide you a lifetime warranty for any paint issues, should something arise.

Step #5: Reassembly

After the paint shop has put the final touches on the polish of your vehicle, it will move back to the body technician’s bay for the reassembly process.

Here, all of the parts, glass, and moldings will be reinstalled. The body technician will assess the vehicle in its entirety to ensure it has returned to the factory settings. If the vehicle has endured structural damage, the advisor will take the car on a test drive to check the safety at highway speeds.

Step #6: Detail

Once the body work is complete, the vehicle will be sent to our detail department. The detail technicians will hand wash the outside and sweep the interior to remove any shop dust that may enter your vehicle during the collision repair process.